Insights

Improving The Healthcare Experience With Wayfinding

The best hospital wayfinding can guide patients to exactly where they need to go, but some people still prefer to ask for directions. It’s not uncommon for visitors to a facility to immediately seek out an employee for help. Unfortunately, these conversations can bog down staff members (like doctors and nurses) who need to meet with patients. To solve this problem, provide clear signage to help visitors find your help desk or reception area where they can meet with someone who is hired to guide visitors.

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The Impact of Rebranding Your Multifamily Community

Rebranding has the ability to make something old seem new again. With the right branding techniques, you make your multifamily community stand out in your town or city. You can attract different renters and create value-add experiences for existing tenants.

Good rebranding needs to occur from the inside out. Clear attention to detail and deep knowledge of what your brand stands for can guide you to make aesthetic changes and improvements throughout your complex.

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7 Ways to Enhance Customer Experience With Wayfinding

Wayfinding is a key part of environmental graphic design – or the whole-body approach to incorporating signage into branding. It’s the idea that there is no stone left unturned in the branding process, from the signs leading to the bathroom to the exit ramp out of a parking garage. Environmental graphic design (EGD) can immediately immerse customers into your brand and turn a brief shopping trip into a full experience.

Wayfinding plays a significant role in the customer experience. The signage installed can impact whether or not customers return. Here are seven ways wayfinding enhances the customer experience.

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How to Use Wayfinding to Differentiate Your Business

It’s not uncommon to ignore different wayfinding elements until you need them. If you have even been lost on a college campus or couldn’t find a section in a stadium, then you experienced poor wayfinding. As a business owner, your main goal is to guide customers around your location without creating confusing or frustrating experiences. This is often easier said than done.

Learn how you can use wayfinding to differentiate your business – whether you are helping your brand stand out or bringing in customers with a positive navigational experience.

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